ISO 22361
What is ISO 22361?
ISO 22361 is an international standard on good practice for security, resilience and crisis management in the workplace.
It offers practical guidance for organisations to plan, develop, and enhance their crisis management capabilities. It is designed to help any organisation identify, respond to, and manage crises effectively. Key areas covered include:
- Context and Core Concepts: Understanding principles, challenges, and essential frameworks.
- Building Crisis Management Capabilities: Developing strategies and structures for effective crisis response.
- Crisis Leadership: Guiding teams and making strategic decisions under pressure.
- Decision-Making in Action: Addressing the complexities and challenges faced by crisis teams.
- Crisis Communication: Ensuring clear, timely, and effective communication.
- Training and Learning: Validating plans, training personnel, and learning from past crises.
This guidance is primarily intended for senior management responsible for implementing strategic crisis management within their organisation. It is also useful for team members operating under the direction of top management. While it acknowledges connections with other disciplines, this standard focuses specifically on crisis management.
Who should consider ISO 22361?
ISO 22361 is applicable to all types of organizations, regardless of their size, industry, or location. It is particularly beneficial for organisations that operate in sectors where operational continuity is critical, such as financial institutions, healthcare, manufacturing, and other industries. Non-financial organisations, such as hotels, retail, and healthcare can also benefit from ISO 22361 certification, as it equips them with robust crisis management practices to anticipate and navigate disruptions effectively. The standard's flexibility allows it to be tailored to any industry, making it a valuable resource for organisations looking to enhance their resilience and crisis preparedness.
How the audit process works
- System appraisal – assessing your existing management system.
- Initial audit – a detailed evaluation tailored to your organisation’s size, complexity, and system maturity.