ISO 22361

ISO 22361 is an international standard on good practice for security,  resilience and crisis management in the workplace.

It  offers practical guidance for organisations to plan, develop, and enhance their crisis management capabilities. It is designed to help any organization identify, respond to, and manage crises effectively. Key areas covered include:

• Context and Core Concepts: Understanding principles, challenges, and essential frameworks.
• Building Crisis Management Capabilities: Developing strategies and structures for effective crisis response.
• Crisis Leadership: Guiding teams and making strategic decisions under pressure.
• Decision-Making in Action: Addressing the complexities and challenges faced by crisis teams.
• Crisis Communication: Ensuring clear, timely, and effective communication.
• Training and Learning: Validating plans, training personnel, and learning from past crises.

This guidance is primarily intended for senior management responsible for implementing strategic crisis management within their organization. It is also useful for team members operating under the direction of top management. While it acknowledges connections with other disciplines, this standard focuses specifically on crisis management.