Operations Centre

Fully functional outsourced Operations Centre support

Operations Centre Cover for In-house Overseas Visits

Alistair Cole Consulting can offer groups a 24-hour fully functional Operations Centre, run by highly experienced staff who are fully supported by specialist teli-medicine organisations. 


All of our Operations Centre staff are comprehensively trained in incident management, hold the Off-Site Safety Management qualification as a minimum and have many years experienced in running operations rooms for the military and industry.
The operations rooms holds:
  • Landline, satellite, email, VoIP (Voice over Internet Protocol) and mobile communications.
  • Direct access to repatriation agencies.
  • Direct access to Remote Medical Support – expedition and remote medical care specialists and doctors 24/7.
  • 24-hour night and day clocks.
  • Direct access to advice from our Liability and Medical insurance specialist.
  • Access to world-wide media communication channels via satellite, web and e-mail.
  • Direct access to specialist travel lawyers.
  • Ability to wire funds out to expedition groups via SWIFT and Western Union.
  • Itinerary, risk assessments and incident management plans for each expedition group.
  • Satellite tracking of each expedition group against their itinerary.
  • Records of check-ins received and any action taken from them.
  • Liaison with the FCDO.
  • In-country contact details for each phase of the expedition.
  • Each member of the expedition group’s personal information.
  • Travel information (flight details, in-country providers).
Backing this up is our comprehensive operations manual, which details procedures for all operations room staff to follow in the case of an emergency - allowing for seamless support.

With prices starting at just £100 per traveller, an Outsourced Operations Centre is more achievable that you might think.

If you would like to discuss how the Operations Centre might support organisation, please contact us.